> We now have a plethora of UX logging and can see real time where users struggle.
No you can't. That telemetry gives you view into how users are experiencing the software is a myth because it doesn't include the actions users don't take and it doesn't include the reasons for actions taken.
No you can't. That telemetry gives you view into how users are experiencing the software is a myth because it doesn't include the actions users don't take and it doesn't include the reasons for actions taken.