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The Excel holy grail. Dashboard are an abstraction, SaaS is an abstraction of an abstraction from the pov of customers suffering from a one size fits all. Shell scripts generated by LLMs that send automated a customized reports via email will make a lot of corporate heros. No need to login, learn and use the SaaS in many instances for decisions makers.




I feel that large corps have guard rails that will limit this from happening. For SMB's, this is not a new problem. Gritty IT guys have been doing this for decades. I inherit these bootstrapped reporting systems all the time. The issue is when that person leaves, it is no longer maintainable. I've yet to come across a customer who has had any sort of usable documentation. The process then repeats itself when I take over, and presumably when I'm finished. With a SaaS product, you are at least paying for some support and visibility of the processes. I'm not really trying to make a point other than this is not a new, but still intriguing problem, and not sure that LLMs will be some god answer, as the organizations have trouble determining what they even need.

Yes, back in the heyday of Visual Basic (mid-1990s) we had one business analyst who learned enough to build dashboard-like apps with charts and graphs and parameters and filters. He was quick at it and because it was outside of IT there was little in the way of process or guardrails to slow him down. Users loved what he did, but when he left there was nobody else who knew anything about it.



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