This article raises interesting observations. I find it fascinating to see how technology might be perceived as a distant animal. The tech industry, like most schools of thought, regularly faces the danger of becoming an Ivory tower, disconnected from the real-world. After all, technology bubbles hurt us all in the past. Similarly, technology is hard to understand, it is magical in a way, an alien tool.
If you work in tech, don't be offended. Solnit is not claiming an absolute truth. She's raising awareness of potential collateral damage by tech companies.